diff --git a/docs/resultats.json b/docs/resultats.json
index 3cbd19b..a118de6 100644
--- a/docs/resultats.json
+++ b/docs/resultats.json
@@ -1,5 +1,5 @@
{
- "@odata.context": "https://intersport-amc.ivanticloud.com/api/odata/$metadata#incidents",
+ "@odata.context": "https://enseigne-amc.ivanticloud.com/api/odata/$metadata#incidents",
"@odata.count": 378,
"value": [
{
@@ -12,7 +12,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-04-10T00:00:05Z",
"ClosedDuration": 44,
- "CreatedBy": "Soufiane.SAOUD",
+ "CreatedBy": "S",
"CreatedDateTime": "2026-04-01T09:48:25Z",
"Email": null,
"FirstCallResolution": true,
@@ -49,7 +49,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "0DBAA3DE9FA74E40BA0DF7B2F8F97011",
- "Owner": "Soufiane.SAOUD",
+ "Owner": "S",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -58,10 +58,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-04-01T09:54:30Z",
- "ResolvedBy": "Soufiane.SAOUD",
+ "ResolvedBy": "S",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "Soufiane.SAOUD@esdi.fr",
+ "OwnerEmail": "S@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -247,7 +247,7 @@
"ClosedDuration": 11478,
"CreatedBy": "Email Listener",
"CreatedDateTime": "2026-06-10T12:48:41Z",
- "Email": "commande.collectivite@reseau-intersport.fr",
+ "Email": "commande.collectivite@reseau-enseigne.fr",
"FirstCallResolution": false,
"Impact_Valid": "C052472E5ADC45DB94624B6010F24B01",
"Impact": "High",
@@ -280,9 +280,9 @@
"Symptom": "Nom du poste : NG06290-1\r\nAdresse IP : 10.54.52.21\r\n\r\nmessage d'erreur : Commande non validée \r\ncode article concerné dans la commande : 5300925\r\nlogin sur lequel est passé la commande : JRATEAU\r\ncode magasin sur lequel la commande est faite : 0629/000\r\n\r\nA également le même message avec les références suivantes sur un panier différent : 303235, 310324\r\n-----\r\nBonjour,\r\n\r\nNous avons un problème depuis quelques jours, nous n avons pas la\r\npossibilité de validé nos panier sur Interactiv.\r\n\r\nMon collègue a un panier en attente : \r\n\r\nEt je viens moi-même d essayer de passer une autre commande avec d autres articles mais nous avons le même message d erreur : \r\n\r\nPourriez-vous nous aider s il vous plaît ? \r\n\r\nDans l attente de votre retour.\r\n\r\nMerci d avance !\r\n\r\nPassez une excellente journée :) \r\nJeff RATEAU (AutoClosed)",
"Urgency_Valid": "44021B6CC6E44E598868C4B3306053AE",
"Urgency": "Medium",
- "LoginId": "commande.collectivite@reseau-intersport.fr",
+ "LoginId": "commande.collectivite@reseau-enseigne.fr",
"Owner_Valid": "029D602C45D2470F92C902C5C8CD1038",
- "Owner": "RGUEDIRI",
+ "Owner": "r",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -291,12 +291,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-06-11T12:27:59Z",
- "ResolvedBy": "RGUEDIRI",
+ "ResolvedBy": "r",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "rguediri@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "r@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -318,7 +318,7 @@
"ReportingOrgUnitID": "00629/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -336,7 +336,7 @@
"PreviousState": null,
"ResolvedByIncidentNumber": null,
"TotalTimeSpent": null,
- "RespondedBy": "Thomas.LEROUX",
+ "RespondedBy": "t",
"RespondedDateTime": "2026-06-10T12:52:32Z",
"OrgUnitLink_Category": "OrganizationalUnit",
"OrgUnitLink_RecID": "5837223712164A2C9FFA51F6966D2EFD",
@@ -478,7 +478,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-12-18T16:55:08Z",
"ClosedDuration": 67915,
- "CreatedBy": "olivier.lambert",
+ "CreatedBy": "ol",
"CreatedDateTime": "2025-12-05T13:11:30Z",
"Email": null,
"FirstCallResolution": false,
@@ -515,7 +515,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -524,12 +524,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-12-09T16:55:02Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -551,7 +551,7 @@
"ReportingOrgUnitID": "00062/001",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -711,7 +711,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-01-30T01:00:32Z",
"ClosedDuration": 17,
- "CreatedBy": "Thomas.LEROUX",
+ "CreatedBy": "t",
"CreatedDateTime": "2026-01-21T14:42:27Z",
"Email": null,
"FirstCallResolution": false,
@@ -748,7 +748,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "8A6C9B5F812949D28FB8637180B92C20",
- "Owner": "Thomas.LEROUX",
+ "Owner": "t",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -757,10 +757,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-01-21T14:48:59Z",
- "ResolvedBy": "Thomas.LEROUX",
+ "ResolvedBy": "t",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "thomas.le-roux@esdi.fr",
+ "OwnerEmail": "t@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -944,7 +944,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-07-01T15:41:17Z",
"ClosedDuration": 1209,
- "CreatedBy": "nicolas.retailleau",
+ "CreatedBy": "n",
"CreatedDateTime": "2026-06-22T15:39:51Z",
"Email": null,
"FirstCallResolution": true,
@@ -981,7 +981,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "4132FD7392D64F40B1E79525496E0E82",
- "Owner": "nicolas.retailleau",
+ "Owner": "n",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -990,10 +990,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-06-22T17:05:21Z",
- "ResolvedBy": "nicolas.retailleau",
+ "ResolvedBy": "n",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "nicolas.retailleau@esdi.fr",
+ "OwnerEmail": "n@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -1214,7 +1214,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -1223,12 +1223,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-07-03T13:18:57Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -1250,7 +1250,7 @@
"ReportingOrgUnitID": "04028/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -1410,7 +1410,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-11-26T01:00:09Z",
"ClosedDuration": 814286,
- "CreatedBy": "Shakir.REGHIOUA",
+ "CreatedBy": "sr",
"CreatedDateTime": "2025-10-12T11:23:01Z",
"Email": null,
"FirstCallResolution": false,
@@ -1442,7 +1442,7 @@
"Status_Valid": "2905321A3B12477A82E94E289F47786B",
"Status": "Closed",
"Subject": "Impossible de se connecter au centre applicatif - Mail non activé",
- "Symptom": "Messaoud nous contacte car il n'arrive pas a se connecter au centre applicatif sur son poste il m’indique qu'il na pas recu de mail configurer son mdp
mbelaidi@047.reseau-intersport.fr
mbelaidi
******** N2 *******
Activation adresse mail mbelaidi@047.reseau-intersport.fr non faite et ne peux donc pas recevoir le lien de réinitialisation du mot de passe centre applicatif
(AutoClosed)",
+ "Symptom": "Messaoud nous contacte car il n'arrive pas a se connecter au centre applicatif sur son poste il m’indique qu'il na pas recu de mail configurer son mdp
mbelaidi@047.reseau-enseigne.fr
mbelaidi
******** N2 *******
Activation adresse mail mbelaidi@047.reseau-enseigne.fr non faite et ne peux donc pas recevoir le lien de réinitialisation du mot de passe centre applicatif
(AutoClosed)",
"Urgency_Valid": "44021B6CC6E44E598868C4B3306053AE",
"Urgency": "Medium",
"LoginId": null,
@@ -1643,7 +1643,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-07-10T16:55:54Z",
"ClosedDuration": 21549,
- "CreatedBy": "toufik.bensedira",
+ "CreatedBy": "tb",
"CreatedDateTime": "2026-06-18T09:39:40Z",
"Email": null,
"FirstCallResolution": false,
@@ -1680,7 +1680,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "029D602C45D2470F92C902C5C8CD1038",
- "Owner": "RGUEDIRI",
+ "Owner": "r",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -1689,12 +1689,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-07-01T16:55:51Z",
- "ResolvedBy": "RGUEDIRI",
+ "ResolvedBy": "r",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "rguediri@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "r@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -1716,7 +1716,7 @@
"ReportingOrgUnitID": "00451/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -1876,7 +1876,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-05-28T00:00:28Z",
"ClosedDuration": 28277,
- "CreatedBy": "olivier.lambert",
+ "CreatedBy": "ol",
"CreatedDateTime": "2026-05-15T12:04:31Z",
"Email": null,
"FirstCallResolution": false,
@@ -1913,7 +1913,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -1922,12 +1922,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-05-19T10:57:45Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -1949,7 +1949,7 @@
"ReportingOrgUnitID": "00263/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -2111,7 +2111,7 @@
"ClosedDuration": 366138,
"CreatedBy": "Email Listener",
"CreatedDateTime": "2025-11-03T10:58:48Z",
- "Email": "adv.cholet@reseau-intersport.fr",
+ "Email": "adv.c@reseau-enseigne.fr",
"FirstCallResolution": false,
"Impact_Valid": "C052472E5ADC45DB94624B6010F24B01",
"Impact": "High",
@@ -2124,7 +2124,7 @@
"Phone": null,
"Priority_Valid": "C51852F3F3544F8A8F78D3E7FDE9EB2E",
"Priority": "2",
- "ProfileFullName": "adv cholet",
+ "ProfileFullName": "adv c",
"ProfileLink_Category": "ExternalContact",
"ProfileLink_RecID": "77371FC48E1E423CAA6C454AC35956E5",
"ProfileLink": "77371FC48E1E423CAA6C454AC35956E5",
@@ -2141,12 +2141,12 @@
"Status_Valid": "2905321A3B12477A82E94E289F47786B",
"Status": "Closed",
"Subject": "CENTRE APPLICATIF - Saisie commande taille indispo - SAP",
- "Symptom": "Bonjour,
J’ai besoin de commander 2 quantités en 12 Ans sur la réf ci-dessous mais je n’ai pas la possibilité :
![](\"/handlers/ThumbnailImageHandler.ashx?id=4BE2339244CB40918A4D085471E5E9A4\")
Pouvez-vous me renseigner pourquoi je ne peux pas et quelle solution je peux avoir svp ?
Merci pour votre retour,
Cordialement,
\r\n
(AutoClosed)",
+ "Symptom": "Bonjour,
J’ai besoin de commander 2 quantités en 12 Ans sur la réf ci-dessous mais je n’ai pas la possibilité :
Pouvez-vous me renseigner pourquoi je ne peux pas et quelle solution je peux avoir svp ?
Merci pour votre retour,
Cordialement,
![](\"/handlers/ThumbnailImageHandler.ashx?id=5826E081D9174FA89248D4F2148A6D45\")
| INTERSPORT CHABAUTY SPORT CO Thibaud GERMON
Assistant clubs et collectivités | |
| Tel : 02.55.21.00.22 adv.c@reseau-enseigne.fr | ![](\"/handlers/ThumbnailImageHandler.ashx?id=BFFE87E74A4149DC8807EE15293CB379\") ![](\"/handlers/ThumbnailImageHandler.ashx?id=C4323609C84C4BF4A396A2B2E898986C\") ![](\"/handlers/ThumbnailImageHandler.ashx?id=DA08A0EBB1FE42288C04FB04786ECC41\") ![](\"/handlers/ThumbnailImageHandler.ashx?id=3B0A854CD61749BE9794A2C35C2AE1C3\") ![](\"/handlers/ThumbnailImageHandler.ashx?id=E0BF5376BBD6444EAAA59255887C44C4\") ![](\"/handlers/ThumbnailImageHandler.ashx?id=D0704D2928124A0089ADF7CB00E2175E\")
|
\r\n
(AutoClosed)",
"Urgency_Valid": "44021B6CC6E44E598868C4B3306053AE",
"Urgency": "Medium",
- "LoginId": "adv.cholet@reseau-intersport.fr",
+ "LoginId": "adv.c@reseau-enseigne.fr",
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -2155,12 +2155,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-11-27T13:14:33Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -2182,7 +2182,7 @@
"ReportingOrgUnitID": "00204/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -2200,7 +2200,7 @@
"PreviousState": null,
"ResolvedByIncidentNumber": null,
"TotalTimeSpent": null,
- "RespondedBy": "Soufiane.SAOUD",
+ "RespondedBy": "S",
"RespondedDateTime": "2025-11-05T11:41:01Z",
"OrgUnitLink_Category": "OrganizationalUnit",
"OrgUnitLink_RecID": "D97AAFADEEA64A5AA93C6873EFA0BA0D",
@@ -2233,7 +2233,7 @@
"helpdesk_Priority_Valid": null,
"helpdesk_Priority": null,
"ViewType": null,
- "IncidentNetworkUserName": "adv.cholet",
+ "IncidentNetworkUserName": "adv.c",
"SendSurveyNotification": false,
"EntityLink_Category": null,
"EntityLink_RecID": null,
@@ -2342,7 +2342,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-11-21T01:00:37Z",
"ClosedDuration": 24,
- "CreatedBy": "Thomas.LEROUX",
+ "CreatedBy": "t",
"CreatedDateTime": "2025-11-12T14:30:46Z",
"Email": null,
"FirstCallResolution": false,
@@ -2379,7 +2379,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "8A6C9B5F812949D28FB8637180B92C20",
- "Owner": "Thomas.LEROUX",
+ "Owner": "t",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -2388,10 +2388,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-11-12T14:34:02Z",
- "ResolvedBy": "Thomas.LEROUX",
+ "ResolvedBy": "t",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "thomas.le-roux@esdi.fr",
+ "OwnerEmail": "t@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -2612,7 +2612,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -2621,12 +2621,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-05-18T09:07:33Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -2648,7 +2648,7 @@
"ReportingOrgUnitID": "00581/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -2808,7 +2808,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-11-05T01:00:32Z",
"ClosedDuration": 72,
- "CreatedBy": "steve.mouanda",
+ "CreatedBy": "sm",
"CreatedDateTime": "2025-10-27T10:21:54Z",
"Email": null,
"FirstCallResolution": false,
@@ -2845,7 +2845,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "93279373BA514D25A8CC407D68C742C2",
- "Owner": "steve.mouanda",
+ "Owner": "sm",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -2854,10 +2854,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-10-27T10:27:03Z",
- "ResolvedBy": "steve.mouanda",
+ "ResolvedBy": "sm",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "steve.mouanda@esdi.fr",
+ "OwnerEmail": "sm@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -3041,7 +3041,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-07-04T00:00:45Z",
"ClosedDuration": 319,
- "CreatedBy": "toufik.bensedira",
+ "CreatedBy": "tb",
"CreatedDateTime": "2026-06-25T13:10:18Z",
"Email": null,
"FirstCallResolution": true,
@@ -3078,7 +3078,7 @@
"Urgency": "Medium",
"LoginId": null,
"Owner_Valid": "6D16C8948A5F4B2580A63C337F38FAF2",
- "Owner": "toufik.bensedira",
+ "Owner": "tb",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -3087,10 +3087,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-06-25T13:15:37Z",
- "ResolvedBy": "toufik.bensedira",
+ "ResolvedBy": "tb",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "toufik.bensedira@esdi.fr",
+ "OwnerEmail": "tb@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -3274,7 +3274,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-12-17T01:00:13Z",
"ClosedDuration": 13681,
- "CreatedBy": "nicolas.retailleau",
+ "CreatedBy": "n",
"CreatedDateTime": "2025-12-08T09:41:36Z",
"Email": null,
"FirstCallResolution": false,
@@ -3311,7 +3311,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -3320,12 +3320,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-12-08T13:33:02Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -3347,7 +3347,7 @@
"ReportingOrgUnitID": "00083/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -3507,7 +3507,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2025-10-18T00:00:20Z",
"ClosedDuration": 17932,
- "CreatedBy": "nicolas.retailleau",
+ "CreatedBy": "n",
"CreatedDateTime": "2025-10-08T12:50:29Z",
"Email": null,
"FirstCallResolution": false,
@@ -3539,12 +3539,12 @@
"Status_Valid": "2905321A3B12477A82E94E289F47786B",
"Status": "Closed",
"Subject": "CENTRE APPLICATIF - COMMANDES",
- "Symptom": "Problématique : L'utilisateur voudrait recevoir le résumé de ces commandes du Centre Applicatif, sur une seconde adresse en copie.
Pour l'instant il les reçoit sur rolland.klein 0623@reseau-intersport.frIl voudrait qu'une copie du mail soit directement envoyé à l'adresse mathier@wanadoo.fr
Impossible de le faire pour cette adresse mail.
(AutoClosed)",
+ "Symptom": "Problématique : L'utilisateur voudrait recevoir le résumé de ces commandes du Centre Applicatif, sur une seconde adresse en copie.
Pour l'instant il les reçoit sur rolland.klein 0623@reseau-enseigne.frIl voudrait qu'une copie du mail soit directement envoyé à l'adresse mathier@wanadoo.fr
Impossible de le faire pour cette adresse mail.
(AutoClosed)",
"Urgency_Valid": "320F22CAA2984C87B06AEFD3DE6FFBBF",
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "FDC552B416E540E3BCE2FDF76E940D75",
- "Owner": "DREMINY",
+ "Owner": "dr",
"OwnerTeam_Valid": "8D592BFF0FC64816BDE4BD51666DAD2C",
"OwnerTeam": "N2INC",
"OwnerType": "Employee",
@@ -3553,12 +3553,12 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-10-09T08:54:21Z",
- "ResolvedBy": "DREMINY",
+ "ResolvedBy": "dr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "dreminy@intersport.fr",
- "OwnerTeamEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
- "OwnershipAssignmentEmail": "afernandez@intersport.fr,rguediri@intersport.fr,fdjellal@intersport.fr,dreminy@intersport.fr, cboucif@intersport.fr",
+ "OwnerEmail": "dr@enseigne.fr",
+ "OwnerTeamEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
+ "OwnershipAssignmentEmail": "a@enseigne.fr,r@enseigne.fr,f@enseigne.fr,dr@enseigne.fr, c@enseigne.fr",
"CustomerLocation_Valid": null,
"CustomerLocation": null,
"IsReportedByAlternateContact": false,
@@ -3580,7 +3580,7 @@
"ReportingOrgUnitID": "00623/000",
"TypeOfIncident": "Failure",
"AlternateContactPhone": null,
- "TeamManagerEmail": "afernandez@intersport.fr",
+ "TeamManagerEmail": "a@enseigne.fr",
"ProblemLink_Category": null,
"ProblemLink_RecID": null,
"ProblemLink": null,
@@ -3742,7 +3742,7 @@
"ClosedDuration": 7510,
"CreatedBy": "Email Listener",
"CreatedDateTime": "2025-10-07T10:03:42Z",
- "Email": "plemgruber@intersport.fr",
+ "Email": "pl@enseigne.fr",
"FirstCallResolution": false,
"Impact_Valid": "C052472E5ADC45DB94624B6010F24B01",
"Impact": "High",
@@ -3772,12 +3772,12 @@
"Status_Valid": "2905321A3B12477A82E94E289F47786B",
"Status": "Closed",
"Subject": "Accès Commande de Réassort",
- "Symptom": "\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Bonjour,
\r\n
\r\n
Je rencontre des difficultés pour accéder à la page\r\nCommande de Réassort. Après m’être connecté avec succès au centre applicatif, je ne parviens pas à sélectionner aucune enseigne.
\r\n
Pourriez-vous m’aider, s’il vous plaît ?
\r\n
\r\n
\r\n
\r\n
Bien cordialement,
\r\n
\r\n
Cordialement,
\r\n
\r\n
\r\n
\r\n
\r\n\r\n\r\n| \r\n 
\r\n | \r\n\r\n Pedro LEMGRUBER
\r\nData Manager – Service Référentiels \r\n | \r\n\r\n \r\n | \r\n
\r\n\r\n| \r\n \r\n | \r\n\r\n 2 rue Victor Hugo, 91160 Longjumeau \r\nplemgruber@intersport.fr \r\n \r\n | \r\n\r\n \r\n \r\n      \r\n | \r\n
\r\n\r\n| \r\n 
\r\n | \r\n
\r\n\r\n
\r\n
\r\n
\r\n
\r\n
Bonjour,
\r\n
\r\n
Je rencontre des difficultés pour accéder à la page\r\nCommande de Réassort. Après m’être connecté avec succès au centre applicatif, je ne parviens pas à sélectionner aucune enseigne.
\r\n
Pourriez-vous m’aider, s’il vous plaît ?
\r\n
\r\n
\r\n
\r\n
Bien cordialement,
\r\n
\r\n
Cordialement,
\r\n
\r\n
\r\n
\r\n
\r\n\r\n\r\n| \r\n
\r\n | \r\n\r\n Pedro LEMGRUBER
\r\nData Manager – Service Référentiels \r\n | \r\n\r\n \r\n | \r\n
\r\n\r\n| \r\n \r\n | \r\n\r\n 2 rue Victor Hugo, 91160 Longjumeau \r\npl@enseigne.fr \r\n \r\n | \r\n\r\n \r\n \r\n \r\n | \r\n
\r\n\r\n| \r\n
\r\n | \r\n
\r\n\r\n
\r\n
\r\n
\r\n
Du 24/10 au 03/ 11 seul les accès SAP/BI seront accessible sur Centre Applicatif.
C'est pour cela que vous ne pouvez faire vos commandes cette semaine sur le Centre Applicatif.
Cordialement,
Support Informatique Intersport (Automatically Closed)",
+ "Resolution": "Bonjour,
Du 24/10 au 03/ 11 seul les accès SAP/BI seront accessible sur Centre Applicatif.
C'est pour cela que vous ne pouvez faire vos commandes cette semaine sur le Centre Applicatif.
Cordialement,
Support Informatique enseigne (Automatically Closed)",
"Service_Valid": "A7F54A70A95A4CA99EE46A918F8643E3",
"Service": "CENTRE APPLICATIF",
"SLA": "",
@@ -5408,7 +5408,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "4132FD7392D64F40B1E79525496E0E82",
- "Owner": "nicolas.retailleau",
+ "Owner": "n",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -5417,10 +5417,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2025-10-28T07:06:55Z",
- "ResolvedBy": "nicolas.retailleau",
+ "ResolvedBy": "n",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "nicolas.retailleau@esdi.fr",
+ "OwnerEmail": "n@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
@@ -5604,7 +5604,7 @@
"ClosedBy": "InternalServices",
"ClosedDateTime": "2026-04-16T00:00:29Z",
"ClosedDuration": 0,
- "CreatedBy": "Shakir.REGHIOUA",
+ "CreatedBy": "sr",
"CreatedDateTime": "2026-04-07T06:23:59Z",
"Email": null,
"FirstCallResolution": true,
@@ -5641,7 +5641,7 @@
"Urgency": "Low",
"LoginId": null,
"Owner_Valid": "82A2C03FDE514BEF8053912DAC42054D",
- "Owner": "Shakir.REGHIOUA",
+ "Owner": "sr",
"OwnerTeam_Valid": "EBD6EB73CBFE4C70B0B3A8AF144BDCE5",
"OwnerTeam": "N1ESDI",
"OwnerType": "Employee",
@@ -5650,10 +5650,10 @@
"AlternateContactLink_RecID": null,
"AlternateContactLink": null,
"ResolvedDateTime": "2026-04-07T06:27:46Z",
- "ResolvedBy": "Shakir.REGHIOUA",
+ "ResolvedBy": "sr",
"HoursOfOperation_Valid": "FF57246B2E0047D193C1AEC1011D746B",
"HoursOfOperation": "Weekly HOP",
- "OwnerEmail": "Shakir.REGHIOUA@esdi.fr",
+ "OwnerEmail": "sr@esdi.fr",
"OwnerTeamEmail": "",
"OwnershipAssignmentEmail": "",
"CustomerLocation_Valid": null,
diff --git a/src/logwatcher/app.py b/src/logwatcher/app.py
index 534495e..7be2e0b 100644
--- a/src/logwatcher/app.py
+++ b/src/logwatcher/app.py
@@ -1,10 +1,8 @@
from logwatcher import logger
-from logwatcher.parser import parser
def app():
logger.info("logwatcher starts its work.")
- parser()
logger.info('logwatcher has finished its task.')
if __name__ == "__main__":
diff --git a/src/logwatcher/parser.py b/src/logwatcher/parser.py
index ec55f06..32414db 100644
--- a/src/logwatcher/parser.py
+++ b/src/logwatcher/parser.py
@@ -1,52 +1,29 @@
-import re
+from datetime import datetime
from pathlib import Path
+from logwatcher import DATETIME_FORMAT, FRENCH_TIMEZONE, LOG_PATTERN, logger
+from logwatcher.models import LogEntry
+
# misc log file
misc_file_path = Path.cwd() / "output/misc.log"
# effective logs
effective_file_path = Path.cwd() / "output/effective.log"
-def _get_logs() -> str:
- # read file
- file_path = Path.cwd() / "tests\\fixtures\\CR_20260727110725.txt"
- if not file_path.exists():
- raise FileNotFoundError
-
- with open(file_path, "r") as file:
- content = file.read()
- return content
-
-
-def parser():
- content = _get_logs()
-
- content_list = content.splitlines()
-
- pattern = r'^.*SetTailleTrav -> SizeRange.*$|^.*Code magasin non trouvé.*$|^.*DoTarifAchat.*$|^.*GetvalidVTA 2.1%.*$|^.*OrderNumber.*$'
+def parse_log_line(log_line: str) -> LogEntry | None:
+ match = LOG_PATTERN.search(log_line)
+ if not match:
+ logger.debug(f"Unrecognize format. Ignoring line {log_line}.")
+ return None
- effective_content_list = re.findall(
- pattern,
- content,
- flags=re.MULTILINE
- )
-
- misc_content_list = []
-
- # misc_content_list = [line for line in content_list if line not in effective_content_list]
-
- for line in content_list:
- if line not in effective_content_list:
- misc_content_list.append(line)
- else:
- print(line)
-
- save_content("\n".join(effective_content_list), effective_file_path)
- save_content("\n".join(misc_content_list), misc_file_path)
-
-
-def save_content(content_list: list, path: Path):
- content = "".join(content_list)
- with open(path, 'w') as file:
- file.write(content)
\ No newline at end of file
+ data = match.groupdict()
+ return LogEntry(
+ server_ip=data["server_ip"],
+ mdc_server_name=data["mdc_server_name"],
+ start_time=datetime.strptime(data["start_time"], DATETIME_FORMAT).astimezone(FRENCH_TIMEZONE),
+ store_name=data["store_name"],
+ error_time=datetime.strptime(data["error_time"], DATETIME_FORMAT).astimezone(FRENCH_TIMEZONE),
+ error_message=data["error_message"],
+ raw_line=log_line
+ )
\ No newline at end of file